![]() The first time you open the app, it'll ask you to grant it permission to view your computer and manage chat messages. If you're using a Chromebook, meanwhile, just look for the Chrome Remote Desktop icon in your regular app launcher.) (In the future, you can find the icon by typing chrome:apps into the browser's address bar on Windows, Mac and Linux systems - or, if you want even easier access, right-click or Ctrl-click the icon and follow the prompts to create a system-level shortcut. In Chrome, go to the Chrome Remote Desktop app in the Chrome Web Store, click the Add to Chrome button, click "Add app," and then click the Chrome Remote Desktop icon that appears on your screen (alongside other app icons) to launch it. Open up the Chrome browser on the computer you want to access remotely (or download and install Chrome, if you're using a Windows, Mac or Linux system that doesn't already have it). In fact, all you need to do is follow these three steps: Step 1: Install Chrome Remote Desktop on the host computer Mark the My device cannot be detected checkbox, then click Next.And best of all? Getting the service up and running is easy as can be.Computer: Open the Xperia Companion software on the computer and click Software repair on the main screen.Xperia phone: Make sure you turn your phone OFF and connect it to the computer with a USB cable.Computer: If not already installed, download, install and start the Xperia Companion application.To shut down, press and hold down the power key and the volume up key simultaneously until the device emits three vibrations. Tip: If you can’t turn off your Xperia device before performing a software repair, force it to shut down.Content on the SD card will not be deleted. ![]() ![]() All user data on the internal memory of your device will be deleted, including downloaded apps, photos, and device settings.How to perform a software repair with Xperia Companion Your phone needs to be turned OFF, but with a minimum battery level of 80%.A computer with an active internet connection and 4GB of free space available.How to use the Software repair feature on Xperia Companion to reset my Xperia phone What do I need to reset my phone this way? After you remotely erase the content, you can set up your device again with your Google account and a new screen lock.Remember that this action will delete all user data on the internal memory of your device. Choose the Erase device option and follow the on-screen instructions.(The Google account you used to set up your phone). Sign in to the Google account that is registered on your smartphone.On a computer or in a mobile browser, go to the sign-in page for Find My Device.If it has an active Wifi connection or mobile connection, it should reconnect automatically. Turn off your Xperia smartphone and remove the SD card to avoid deleting user data from the SD card.Luckily, your Google account already restores a lot of information when you log in again (e.g. Unless you remove the SD card before you reset your device, user data on the card will be deleted in most cases. That means all user data on the internal memory of your phone will be deleted: including downloaded apps, photos, and device settings. In short, you will have to factory reset your phone to reaccess it. Your Google account (e-mail address) and password.Find My Device is activated on your phone.Your phone has access to the internet (data or Wifi).How to use the Find My Device app to reset my Xperia phone What do I need to reset my phone this way? Tip: You can recover your Google account username and password using the Google Account Recovery page. If you don't remember your Google account username and password, you cannot unlock the phone yourself. You must then enter your Google account username and password to use the phone. Depending on your security settings, your Xperia device may lock after a reset or repair. Use the Xperia Companion computer application.īefore anything else, you need to know your Google accountīefore performing any of the actions described in this article, ensure you know your Google account e-mail and password.If you forget your screen lock PIN, password or pattern, there are two ways to recover your Xperia device:
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